Affected Products
Product
Description
Sold At
Sale Period
Price Range
Status
Esjay Toddler Busy Board Montessori Toys
The busy board is made of blue felt, has a carrying handle, and an elastic cord and button closure. The front is printed with various cartoon dinosaurs, and the back is printed with 26 small squares, each corresponding to a letter of the alphabet. Each square contains the letter and a cartoon animal. The busy board has five pages in total and the page with red knobs is second page.
amazon.com
March 2023 - July 2026
$17.99-$29.99
Recalled
Hazard Identified:
The red knobs can detach from the busy board. These small parts pose a deadly choking hazard to children under 3 years old.
Remedy - Repair:
Stop using the recalled toy immediately and contact us at esjay-service@outlook.com to replace the page with red knob by getting a free compliant replacement page. To install it, simply unzip the original octopus page from your busy board and zip the new one into place. No tools are required.
Below is a comparison of the original page and the compliant replacement page:
Original Page
Replacement Page
What You Need to Do
Step 1
Stop Use Immediately
Discontinue use of the product right away and keep it out of reach of children until the replacement page has been installed.
Step 2
Take a Photo of Your Product
Photograph the recalled product with the page with red knots(Octopus Page), which is in blue color and features an overall blue color scheme, with patterns on both the upper and lower outer sides..
Step 3
Email Esjay
Send your photo, order number (if available) and purchase channel to
esjay-service@outlook.com to request your free replacement page.
Step 4
Install & Resume Safe Use
Unzip the original octopus page(the page with red knobs) from your busy board and zip the replacement page into place. And throw away the original page with red knobs.
How to Receive Your Free Replacement Page
Email esjay-service@outlook.com with the following information:
-
A photo of your recalled product with the page with red knots(Octopus Page), which is in blue color and features an overall blue color scheme, with patterns on both the upper and lower outer sides.
-
Your order number (if available) and purchase channel (e.g. Amazon.com).
This recall is being conducted in voluntary cooperation with the U.S. Consumer Product Safety Commission (CPSC).
Frequently Asked Questions
-
Which products are affected by this recall?
This recall affects the Esjay Toddler Busy Board Montessori Toy. The busy board is made of blue felt, has a carrying handle, and an elastic cord and button closure. The front is printed with various cartoon dinosaurs, and the back is printed with 26 small squares, each corresponding to a letter of the alphabet. Each square contains the letter and a cartoon animal. The busy board has five pages in total and the page with red knobs is second page.. The scope of recalled products shall be subject to the announcements on the CPSC official website.
If you are unsure, contact us at esjay-service@outlook.com.
2. What is the safety hazard?
The red knobs on the octopus page can detach from the busy board. These small parts pose a deadly choking hazard to children under 3 years old.
3. What should I do right now?
Stop using the product immediately and keep it out of reach of children. Contact Esjay at esjay-service@outlook.com to receive a free compliant replacement page.
4. How do I receive my free replacement page?
Email esjay-service@outlook.com with: (1) a photo of your recalled product, which is in blue color and features an overall blue color scheme, with patterns on both the upper and lower outer sides.
and (2) your order number (if available) and purchase channel. We will ship your replacement page promptly.
5. What does the replacement page include?
You will receive a redesigned, compliant octopus page. The new page has reinforced red knobs that meets the applicable safety standards. To install it, simply unzip the original octopus page from your busy board and zip the replacement page into place.
6. Who is conducting this recall?
This recall is being conducted by Shenzhen Yishijie Technology Co., Ltd (Esjay) in voluntary cooperation with the U.S. Consumer Product Safety Commission (CPSC).
Need Help?
Our recall support team is ready to assist you.