How to Receive Your Free Replacement Page

1. Which products are affected by this recall?

This recall affects the Esjay Toddler Busy Board Montessori Toy(Blue Dinosaur, ASIN B0BZ4R5F56). The busy board is made of blue felt, has a carrying handle, and an elastic cord and button closure. The front is printed with various cartoon dinosaurs, and the back is printed with 26 small squares, each corresponding to a letter of the alphabet. Each square contains the letter and a cartoon animal. The busy board has five pages in total and the page with red knobs is second page..

If you are unsure, contact us at esjay-service@outlook.com.

 

   2. What is the safety hazard?

The red knobs on the octopus page can detach from the busy board. These small parts pose a choking hazard to children under 3 years old.

 

   3. What should I do right now?

Stop using the product immediately and keep it out of reach of children. Contact Esjay at esjay-service@outlook.com to receive a free compliant replacement page.

 

   4. How do I receive my free replacement page?

Email esjay-service@outlook.com with: (1) a photo of your recalled product showing the page with red knobs(octopus page), and (2) your order number. We will ship your replacement page promptly.

 

   5. What does the replacement page include?

You will receive a redesigned, compliant octopus page. The new page has reinforced red knobs that meets the applicable safety standards. To install it, simply unzip the original octopus page from your busy board and zip the replacement page into place.

 

   6. Who is conducting this recall?

This recall is being conducted byShenzhen Yi Shijie Technology Co., Ltd (Esjay) in voluntary cooperation with the U.S. Consumer Product Safety Commission (CPSC).